# Jackie Davies
> Sydney human resources professional with a Master of Human Resource Management. Team Executive at Ashurst, preparing for HR Coordinator and HR Advisor roles.
Human Resources Professional. Sydney, Australia. People. Culture. Performance.
A coordinator in global professional services, with a Master of Human Resource Management. Jackie brings stakeholder, operations and people-support experience toward HR Coordinator and HR Advisor roles in Sydney.
She has not held an HR job title. HR Coordinator, HR Advisor, and people operations are target roles.
## About
Jackie Davies works at Ashurst as a Team Executive, supporting partners, consultants and legal teams in a fast-paced global professional services environment. The work is coordination: complex calendars, senior stakeholders, travel, events, and the administration that keeps a busy practice moving.
Before Ashurst she worked in legal support at the Crown Solicitors Office, administration at Yardi and Beauty and Laser Clinic, and customer claims at PetSure, where she also mentored new service officers. Across those roles she has organised the detail, kept communication clear, and treated sensitive information with discretion.
She holds a Master of Human Resource Management from Griffith University and a Bachelor of Commerce from the University of Wollongong. Corporate coordination, people support and formal HR study are the basis of her move toward HR Coordinator, HR Advisor, and people operations roles.
## Career
Dates and titles follow the CV. Where the CV gives no date or title, the heading says so.
### Team Executive, Ashurst
September 2024 – Current
High-level coordination and operational support for partners, consultants and legal teams in a global professional services environment.
- Provide coordination and operational support to partners, consultants and legal teams.
- Coordinate complex calendars, meetings and interviews across senior stakeholders, including high-volume scheduling.
- Act as a point of contact for internal and external stakeholders and maintain professional relationships.
- Support internal events, team initiatives and engagement activities.
- Manage administrative workflows with close attention to detail.
- Coordinate travel, logistics and scheduling across teams and stakeholders.
- Handle sensitive information with confidentiality and discretion.
- Use Elite 3E, InterAction and iManage for data, documentation and operational processes.
### Legal Secretary, Crown Solicitors Office
June 2024 – September 2024 (Contract role)
Legal secretarial support, including documents, calendars, invoices and travel for the legal team.
- Draft, edit and format legal documents such as advices, matter plans and programs, and correspondence with plaintiff solicitors.
- Process invoices and payments in Elite 3E.
- Manage the daily calendar for the legal team, including meetings and conference calls.
- Research and compile legal information for the team.
- Arrange flights and hotel bookings.
- Answer calls and route enquiries to the right person.
### Administration Assistant, Yardi
August 2022 – June 2024
Administration for IT systems engineers, including international travel, events and employee checks.
- Support IT systems engineers with administration, following established protocols and procedures.
- Organise international travel for global summits.
- Obtain visa details and relevant information for international workers.
- Coordinate events, prepare agendas and take minutes.
- Organise checks on international and hybrid employees in line with company policy.
- Correspond with stakeholders in a professional and timely way.
### Administration Assistant, Beauty and Laser Clinic
July 2021 – August 2022
Client bookings, supplier relationships, records, and marketing support for the clinic.
- Organise and coordinate client appointments through e-commerce and online booking systems.
- Maintain relationships with vendors and suppliers.
- Handle appointments and files with discretion.
- Manage social media and design marketing materials.
- Google Awards, Facebook and Instagram marketing.
- Maintain an efficient filing system, which improved document retrieval time.
### Senior Claims Service Officer, PetSure
April 2018 – June 2021
Claims service, customer communication, and mentoring of new customer service agents.
- Train and mentor new customer service agents in online procedures and service practices.
- Develop customer service scripts so service stayed consistent across channels.
- Obtain documents from stakeholders to support claims processing.
- Correspond with clients verbally and in writing, within service-level expectations.
- Support a claims team of vets and veterinary nurses.
- Handle ad hoc administration for the claims team.
### Earlier career experience, Allianz · NRMA · Financial services
Dates not stated on the CV
A range of roles across insurance and financial services. The CV does not name individual job titles or dates for this period.
- Stakeholder communication.
- Compliance processes.
- Customer service.
- Team support.
## Skills
Names only. The page does not score these.
### People & Stakeholders
- Communication Skills
- Stakeholder Management
- Teamwork
- Mentoring
### Organisation & Operations
- Time Management
- Multitasking
- Calendar Management
- Process Documentation
- Detail Oriented
- Ability to Work Under Pressure
### Professional Strengths
- Problem Solving
- Adaptability
- Fast Learner
### Systems & Technology
- Microsoft Office 365
- Elite 3E
- Content Manager
- Mattersphere
- Intapp
- iManage
- InterAction
- Workday
## Education
### Master of Human Resource Management
Griffith University
Formal human resources study. Central to Jackie’s direction toward HR Coordinator and HR Advisor roles. Graduation year is not listed on the CV.
### Bachelor of Commerce
University of Wollongong
Undergraduate commerce degree. Graduation year is not listed on the CV.
## Direction
A direction toward HR Coordinator and HR Advisor roles, based on documented coordination work and a Master of Human Resource Management. Jackie has not held an HR job title.
### Corporate experience
The way Jackie already works, across professional services, legal support, administration and customer claims.
- Stakeholder communication
- Coordination of calendars, travel and events
- People support and mentoring
- Discretion with sensitive information
- Process discipline
- Fast-paced operations
### Formal HR education
Master of Human Resource Management, Griffith University.
- Formal study in human resource management
- Sits alongside a Bachelor of Commerce from the University of Wollongong
- Graduation years are not stated on the CV
### HR career direction
Roles this experience and study are being aimed toward. These are target roles, not positions already held.
- HR Coordinator
- HR Advisor
- People & Culture and People Operations
## Contact
The canonical page is https://jackiedavies.com/.
Sydney, Australia. The page reveals an email address only after a visitor clicks “Click to reveal”. This file does not include that address. The site publishes no phone number and no LinkedIn profile.
## Left out on purpose
- Graduation years are not on the CV.
- Earlier roles at Allianz, NRMA, and in financial services have no individual titles or dates on the CV.
- No testimonials, awards counts, or proficiency scores are published.